Overview
PhoneTag Voice-to-Text provides industry leading transcription. Whether a fully automated solution for delivering an accurate, cost effective mass market product or a human-assisted hybrid product to maximize accuracy, PhoneTag delivers.
Listening to voicemail has become old-school for many subscribers around the world after signing up for a Voice-To-Text (VTT) service.
Increasingly, subscribers are receiving their voicemails in their email inbox or through SMS. Not only does VTT let users read their voicemails, it also provides flexibility to store, forward, search, skip, and tweet their voicemails from any device anywhere. This hassle-free ability to read voicemails not only helps subscribers to access the voicemails faster but also saves the enormous amount of time spent listening to messages.
Ditech’s PhoneTag solution provides the industry’s leading carrier-grade VTT solution. The solution provides easy integration with a carrier’s existing voicemail infrastructure to provide safe, secure, quick, and accurate voicemail transcription using proprietary technology.
The PhoneTag Voice-to-Text solution includes:
- Fully automated, as well as hybrid human-assisted, VTT solutions
- Segmented delivery of voicemails to human transcribers affords privacy protection in the case of the hybrid solution.
- Improved word recognition rate through integration with Ditech’s advanced noise cancellation technology.
- Supports English, Spanish, French, and Portuguese languages. Additional languages in development.
Benefits to service providers include:
- Offer Web 2.0 service with proven demand
- Fully automated VTT solution for mass market revenue opportunity
- Hosted solution to subscribers can be offered quickly with minimal disruption to network
- Compete with non-Telco Web 2.0 companies that offer similar service